Online Tutor/Mentor (Vietnamese Speaking)

Position Summary

The incumbent is a member of our Online Course Department and working remotely to provide OSSD credit course tutorials for students of English as additional language.  S/he is also a mentor to provide language support and academic Q&A for students to adapt and enhance their learning experience in NOIC.

Key Responsibilities

Tutor and Mentor sessions

  • 2-hour Bilingual (English and Vietnamese) tutor/mentor session per week online.
  • Provide clear and concise explanations, and offer guidance on assignments to help students understand and digest the contents by reviewing course teachers’ digital learning materials.

Student Support

  • Offer academic support and Q&A in the Group chat on ClassIn and reply within 24 hours.
  • Serve as a point of contact for online students, offering guidance, support, and resources to help them navigate online courses, access materials, and address academic challenges.

Communication with Parents

  • Establish and maintain open communication with parents to keep them informed of students’ conditions, including their academic performance, concerns, and goals for improvement.

Test/Quiz Proctoring

  • Oversee and ensure the integrity of examinations, quizzes, or assessments.
  • 1 to 5 tests (2 hours each) during a two-month semester according to the type of course.

Administration & School Support

  • Attend school meetings as required.
  • Communicate regularly with supervisor to provide updates and response actively.

Position Requirements

Academic & Experience Requirements

  • Undergraduate or Holder of Bachelor’s Degree
  • Experience in working with EAL/ESL students
  • Experience in tutoring of Ontario secondary courses

Knowledge & Competency Requirements

  • Bilingual language (English & Vietnamese)
  • Knowledge or experience in OSSD curriculum
  • Proficiency with a variety of office technology
  • Excellent written and verbal communication skills
  • Able to develop and maintain appropriate relationships with students
Job Category: Academic

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